Legal

Privacy Policy

The memories you share with Youlogy are personal, and often shared during a painful time. This policy explains what we collect, why, who we share it with, and the choices you have. It applies to youlogyai.com and all Youlogy services. YOULOGY AI LLC ("Youlogy") is the controller of your personal data.

  • Effective date: November 9, 2026.

1. Information we collect

Account information: your name, email address and payment status, from you.

Voice recordings: audio you record when using voice features, from you.

Transcripts and stories: text from your recordings, typed memories and answers to prompts, from you and people you invite.

Information about the person who died: name, dates, relationships and life events, from you and contributors.

Information about other people: names and memories of family and friends mentioned in stories, from you and contributors.

Generated content: draft and final eulogies and your edits, created by the Service.

Payment information: billing details, processed by Stripe; we do not store full card numbers.

Device and usage data: IP address, browser type, pages visited, feature use and error logs, collected automatically.

Cookies: sign-in and preference cookies, set automatically.

Voice data. We use your recordings only to capture your stories as text. We do not create voiceprints, identify you by your voice, or use your voice for any other purpose. We keep recordings while your eulogy is in progress, and we delete them when you delete your account or ask us to. You can listen to your eulogy read aloud in an AI voice you select. It is never the voice of the person who died.

Sensitive information. Stories about a loved one may mention health, religion, cause of death or family matters. We process this only to write the eulogy you asked for, and only with the consent you give when you submit it. You can delete it at any time.

2. How we use information

To provide the Service: transcribe your voice, organize memories, and generate and save eulogy drafts. To run your account, process payments and send service messages (for example, receipts and security alerts). To keep the Service secure and prevent fraud or misuse. To improve the Service using aggregated or de-identified usage data. To send marketing emails only if you opt in; you can unsubscribe at any time. To comply with the law.

We never sell your personal information. We never use Your Content to train AI models. We do not use cookies for targeted advertising.

3. How AI processing works

To create a eulogy, we process the memories and stories you share, by voice or in writing. Your content is processed only to provide the Service to you. It is never used to train AI models. You are always told when you are working with an AI system. If your plan includes a human edit, we tell you that a person is involved; that person is a member of our team or a professional writer bound by a confidentiality agreement.

4. Who we share information with

Service providers (processors): hosting, AI and speech-to-text providers, payment processing by Stripe, email delivery and customer support tools. Each is bound by a written contract to protect your data.

Human editors: for plans that include a human edit, members of our team or contracted professional writers, each bound by a confidentiality agreement and given only what they need to edit your draft.

People you choose: contributors you invite, and anyone you share a eulogy link with.

Legal reasons: when required by law, subpoena or to protect someone's safety or our rights.

Business transfers: if Youlogy is merged or sold, your data may transfer, subject to this policy.

5. How long we keep information

Raw voice recordings: while your eulogy is in progress, and until you delete your account or ask us to delete them.

Stories, transcripts and eulogies: until you delete them or close your account, then removed within 30 days.

Payment and tax records: as long as required by law.

Backups: overwritten on a rolling basis within 30 days.

6. Your rights and choices

Depending on where you live, including New Jersey, California and other US states, you may have the right to: confirm whether we process your data and access a copy of it; correct inaccurate data; delete your data; download your data in a portable format; opt out of targeted advertising, sale of data, and profiling with significant effects; and withdraw consent for sensitive data processing.

To use these rights, email [email protected]. You may use an authorized agent. We will respond within 45 days and will not discriminate against you for exercising your rights. If we deny your request, you may appeal by replying to our decision; if the appeal is denied, you may contact your state Attorney General.

7. Information about people who have died, and other people

We know Your Content often describes others. Only share what you are comfortable with and have the right to share. If someone mentioned in a eulogy contacts us asking to remove information about them, we will work with the account holder to address the request.

8. Children

The Service is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will delete it.

9. Security

We use encryption in transit and at rest, access controls, and regular reviews to protect your data. No system is perfectly secure; if a breach affects you, we will notify you as the law requires.

10. International users

Youlogy is based in the United States, and data is stored and processed in the United States. If you use the Service from outside the US, your data will be transferred to and processed in the US.

11. Changes to this policy

We will post any update here with a new effective date. For material changes, we will email you or show a notice in the Service at least 14 days before they take effect.

12. Contact us

YOULOGY AI LLC, 3 Pinehill Drive, Upper Saddle River, NJ 07458. Email: [email protected]